I recently moved my site to This* (one of my sites, this one will be going shortly) and I know I’ve written about them before but I have to write about them again, because they impressed me with personal touch.

I got an email from Jules, the Technical Director who was proactive and manually moved my site without waiting to hear back from me.

Hi Jenny,

As a new client of ours and having been with us for a couple of weeks now, I’m just e-mailing to check up on the service you’ve received so far. How has everything been? Do you have any comments, suggestions or other feedback for us that may help us improve the service for yourself and others in the future? Any and all comments are welcome so feel free to speak your mind!


Best Wishes,
Jules Robinson - this* Technical Director

I emailed Jules back quite the book.

Hello Jules!

Let me start out as saying I have never been treated by any company as I have been treated by ThisWebHost. My jaw is still dropped to the ground thinking back through the few weeks of my new membership with you.

I give you, and This* a standing ovation :: stands up and claps ::

The extremely quick set up was completed 45 seconds after I hit the “sign up” button. I was extremely busy at work that day and I didn’t get back to you about moving my site, yet you were proactive and completed it for me before I had a chance to check my email (and I know full well that it’s NOT part of the hosting plan to manually move sites, it’s only part of the plan to move sites that had certain cPanel services). My site has been blazing fast, and you guys are AWESOME.

I’m a software engineer and I’ve been in the “business” for 10 years now and I have never seen IT folk so personable, friendly, and helpful. You work for an extremely wonderful company and I hope to find a company with as much integrity when I graduate from college.

I’m going to tell a little story that happened to me the same day I signed up with This*. I went to get my hair cut at this new Fantastic Sams close to my work. The gentleman that cut my hair was extremely kind and talkative and we sat there talking 30 minutes after he was done with my hair. It wasn’t but 2 days later I get a card in the mail from him to say thank you for the conversation and he hoped I had a good time with my family who was coming into town. It wasn’t one of those thank you notes that was pre-printed. He took the time and energy to thank ME, when he was the one that cut MY hair. The point I’m trying to make is, This* did exactly that. You go the extra mile and you truly care about the care of the customer. Consider me your permanent customer, and I’m in the process now of transferring my other two sites over.

Please feel free to forward this to your boss, their boss, and their boss. I want to thank everyone!

Jen

YES! They are really that amazing.

Spring is in the air! I woke up to my front yard rocking hard with brilliant colors. I had Springto take a picture before I quickly ran to the car so I wouldn’t be any later to work then I already was. I am looking forward to my Mother and Grandmother’s visit so they can see everything in it’s full color.

I was playing around with iMovie last night and for once I was disappointed in Mac software. I’ve used Movie Maker on Windows Vista once and was able to edit my Driving Home video. While I was playing with iMovie last night, being very impressed with how easy it was to crop, add sound and transitions I was looking for more effects. I didn’t find any. One effect in particular I was looking for was the ability to do slow motion on a clip. How can iMovie not have this without installing a 3rd party application? The other Apple solution to this is Final Cut Studio 2 with a hefty price tag of $1,299.00. I’m sure Final Cut Studio 2 is worth it, but for people like me who don’t have an extra $1,200 hanging loose in their pocket what is one to do? Anyone have a suggestion?

Well, it’s the end of the quarter and I just got my final grades back for my IT254 class and I ended the quarter with a B+. I have the whole next week off from school and so far I’ve been spending that time playing WoW which after careful thought I should be using that time to get me ahead a little with Java.

Overall Stats for school (Yay, I made the deans list again!):

Program: Associate of Science in Information Technology
Concentration: Software Systems Engineering
Enrollment Status: Active
GPA: 3.73
Credits Attempted: 38.00
Credits Earned: 65.00

Well, it’s the end of the quarter and I just got my final grades back for my IT254 class and I ended the quarter with a B+. I have the whole next week off from school and so far I’ve been spending that time playing WoW which after careful thought I should be using that time to get me ahead a little with Java.

Overall Stats for school (Yay, I made the deans list again!):

Program: Associate of Science in Information Technology
Concentration: Software Systems Engineering
Enrollment Status: Active
GPA: 3.73
Credits Attempted: 38.00
Credits Earned: 65.00

Well, it’s the end of the quarter and I just got my final grades back for my IT254 class and I ended the quarter with a B+. I have the whole next week off from school and so far I’ve been spending that time playing WoW which after careful thought I should be using that time to get me ahead a little with Java.

Overall Stats for school (Yay, I made the deans list again!):

Program: Associate of Science in Information Technology
Concentration: Software Systems Engineering
Enrollment Status: Active
GPA: 3.73
Credits Attempted: 38.00
Credits Earned: 65.00